Strait Music Company - Austin, Texas

Zafar Zia Khan

Used their service for getting the Trombone repaired. The water key was dislodged.

As we visited them around closing time, we had to leave the Trombone with them overnight for inspection the next day.

The technician was able to fix it the next day by replacing the cork. Charged $10.67 for it.

sunsetstormx S

I have only had fantastic experiences at the store. First I want to highlight the young man that works their named 'Austin'. I recently took my two guitars to have them restrung as I really don't like doing it myself. He is the most friendly person and truly makes you feel welcome in the store. I have found everyone in the store to be super helpful kind and extremely knowledgeable. Austin (love that name And I hope I did not spell it incorrectly!) made my trip so worthwhile as it is about a 40 mi trip. I will definitely be back in the future! You won't be sorry if you go to the store for all of your music needs.

Kevin Thompson

Straight Music Review - 4 Stars

I’ve been going to Straight Music for years, and it’s consistently been a great experience. They have an impressive selection of equipment, from instruments to accessories, making it a one-stop shop for musicians of all levels.

What really stands out is the knowledgeable staff. They genuinely know their stuff and are always willing to help, whether you’re looking for advice on gear or need guidance on your next purchase. Their passion for music shines through in every interaction.

The only reason I’m giving four stars instead of five is that there’s always room for improvement, like occasional pricing adjustments so I can afford to buy more guitars! LOL. But overall, Straight Music is a fantastic place for anyone in need of quality musical equipment and expert advice. Highly recommend!

Weekend

Cool selection of sheet music. Geared towards kids and beginner musicians. Not the technical Bach or Paganini, which can be a good thing.

Crystal Garcia

Went to Straight Music yesterday with my Family. My Son has been learning how to play the guitar for the past 2 weeks, so we thought we’d go looking around. One thing I know is, this location has great customer service! As soon as we walked in we were welcomed, asked if we needed help, or to let them know if we had any questions. We asked questions which lead Him to a Guitar that He fell in love with! The best experience & customer service we had, here at this location! My Husband even went back this morning to get some little Congo’s & he mentioned he was still delighted with a warm welcome. Definitely genuine Customer Service! My Sons next move is the electric guitar and amp & we will be back due to the great experience & their passion for helping customers! Thank you Straight Music! We will see ya next time!

John Tseng

My son wanted to start learning how to play guitar

The staff was very friendly and informative he didn’t try to over sale us

Just gave us some details and facts

We appreciate the communication

MP Lyons

Called in for a bass I saw online. Every employee I talked to was friendly and helpful. Bass arrived extremely well packed. Would definitely buy from Strait Music again. Thanks!

Braden Meyer

Friendly service. Gave me in-store credit for a snafoo we had; didn't care. Definitely going back. Guitar Center can kick bricks.